One of the principles of the Agile Manifesto is, “Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.”

The general belief is that a self-organizing team has enhanced ability to produce high-quality working software efficiently. But how often…


Real alignment of business interests, long-term value creation, and the creative process require fully engaged people who can take risks and think independently.

Let’s Be Real

First, operating in two modes , simultaneously, is not sustainable.

Embedded UX designers need to juggle between delivering designs to the scrum team while also shaping the big picture.

  1. So why do we do it?
    Being embedded within…


Tension between these two disciplines is both natural and unavoidable. We need to “toe the line” between convention and innovation.

Serving different masters

Good UX, if measured by task completion, adoption and retention, is best if the experience is conventional, conforms to a users mental model and is predictably ordinary. Delightful and engaging…


Does Lean and Agile “Anti-hero” rhetoric normalize anti-intellectualism against design professionals ?

The Cultural Revolution in the People’s Republic of China included a great push against “the bourgeois”, which seemed to include “intellectuals” and “intellectualism”. …


Charles Kaman was a master of innovation and entrepreneurship whose work has had a profound impact in my life for many reasons.

You can’t say “innovation” without “ovation”

This always fascinated that the definition of the word “innovation” refers to “introduce as new” while the definition refers to “”exult, rejoice, triumph.” …


One size fits most…

There are more websites now than ever before, and there’s no sign of that growth slowing down. The best thing for companies to do is to adopt platforms that allow iterations and explorations at a more rapid pace that adopting Agile methodologies has afforded us. …


I love that we refer to products as “offerings” but is our reliance on research and processes changing how design gives?

Like many designers, I entered the design business viewing design as a profession where I could apply my background in the arts to make beautiful experiences. Finding a job in design in those early days was extremely competitive and it’s practitioners were responsible for finding unseen opportunities and present brilliant…

Robert Miles Long

I find the actionable path that synthesizes elegant visual solutions with business and user needs.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store